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Privacy Policy

ShareMedical Inc. (hereinafter referred to as "our company") is a medical chat "MediLine Workplace" service (hereinafter referred to as "this service") provided on the service site and application. Regarding the handling of users' personal information, we have established the following personal information protection policy (hereinafter referred to as "this policy").

Article 1 (Personal Information)

Personal information" refers to information about a living individual that can be used to identify a specific individual by name, date of birth, address, telephone number, contact information, or other description, as well as information that can identify a specific individual by itself (personal identification information), such as appearance, fingerprints, and voiceprint data. This refers to information that can be used to identify a specific individual by itself (personal identification information).

Article 2 (Method of Collecting Personal Information)

We ask for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, medical license number, place of employment, occupation, and gender when the user registers for use. In addition, information related to transaction records and payments made between users and business partners, including personal information of users, includes our business partners (information providers, advertisers, advertisement distribution destinations, etc.) It may be collected from "partners".

Article 3 (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows

  1. To provide and operate our services

  2. To respond to inquiries from users (including identification)

  3. To send e-mail notifications of new features, updates, campaigns, etc. of the service the user is using, as well as information on other services provided by the Company.

  4. To contact you as necessary for maintenance, important notices, etc.

  5. To identify users who violate the Terms of Use or who attempt to use the service for illegal or unjust purposes, and to refuse their use of the service.

  6. To allow users to view, change, or delete their own registration information, or to view the status of their use of the service.

  7. To bill users for paid services.

  8. For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

  1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of the use is related to the purpose of use before the change.

  2. In the event of a change in the purpose of use, the Company shall notify the User of the changed purpose by the method prescribed by the Company, and announce the changed purpose by e-mail or on the Service website.

Article 5 (Provision of Personal Information to Third Parties)

  1. Except in the following cases, we will not provide personal information to a third party without obtaining the prior consent of the user. However, we will not provide personal information to third parties without the prior consent of the user, except as permitted by law.

    1. When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.

    2. When the provision of personal information is especially necessary for improving public health or promoting the sound growth of children, it is difficult to obtain the consent of the individual concerned.

    3. When it is necessary to cooperate with a national agency, a local government or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.

    4. When we have notified or announced the following matters in advance, and when we have notified the Personal Information Protection Committee

      1. The purpose of use includes a provision to a third party

      2. Data items to be provided to the third party

      3. Means or method of provision to third parties

      4. Cessation of provision of personal information to third parties at the request of the individual

      5. Method of accepting the request of the person in question

  2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the party to which the relevant information is provided shall not fall under the category of a third party.

    1. When we outsource all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use

    2. When personal information is provided as a result of the succession of business due to a merger or other reasons

    3. When personal information is to be used jointly with a specific person, and the Company notifies the person in advance or makes the information readily accessible to the person, to that effect, the items of personal information to be jointly used, the scope of joint use, the purpose of use by the person, and the name of the person responsible for the management of the personal information. or the name of the person responsible for the management of such personal information is made readily accessible to the individual.

Article 6 (Disclosure of Personal Information)

  1. When we receive a request for disclosure of personal information from the person concerned, we will disclose it to the person concerned without delay. However, we may decide not to disclose all or part of the information if disclosure would fall under any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay. A fee of 100 USD will be charged for each case of disclosure of personal information.

    1. When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party

    2. If there is a risk of a significant hindrance to the proper execution of our business

    3. If it violates any other laws or regulations.

  2. As a general rule, we do not disclose any postings within the "Workplace" in which you are currently participating or have participated in the past.

  3. Notwithstanding the provisions of the preceding paragraph, in principle, the Company will not disclose any information other than personal information, such as historical information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

  1. If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her personal information in accordance with the procedures prescribed by the Company. 

  2. If we deem it necessary to respond to the request from the user as described in the preceding paragraph, we will make the correction, etc. to the relevant personal information without delay.

  3. In the event that the Company makes corrections, etc. based on the preceding paragraph or decides not to make such corrections, etc., the Company will notify the User of such decision without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

  1. When we receive a request from a customer to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information because it has been handled beyond the scope of the purpose of the use or that it has been obtained by wrongful means, we will conduct the necessary investigation without delay. 

  2. If based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.

  3. When the Company suspends the use of personal information by the preceding paragraph or decides not to suspend the use of personal information, the Company will notify the user of this decision without delay.

  4. Notwithstanding the preceding two paragraphs, in cases where it is difficult to take alternative measures to protect the rights and interests of the user, such as when the suspension of use involves a large amount of cost or when it is otherwise difficult to take alternative measures, such alternative measures shall be taken.

Article 9 (Changes to Privacy Policy)

  1. The contents of this Privacy Policy may be changed without notice to users, except as otherwise provided in laws and regulations or in this Policy.

  2. Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the Service Site.

Article 10 (Inquiry Contact)

For inquiries regarding this policy, please contact the following

Inquiry Desk

​ and above

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